Whaaat?

[HermioneJG]

I just tried ro enter the server on the account I created for Xbox Live, and it said it was banned?
Sorry, I'm aware this isn't the correct format, but I don't know what happened. Was this account already registered? ;-; If it was I can't play on BrokenLens after the update...
Edit: Apparently it's an IP ban, as my original username is banned as well. I'm not sure what I did wrong... Yes, it's a temporary ban, and I suppose I can wait four days if I actually did something wrong, but I still would like to know what that is.

What's my IGN? HermioneJG
When was I banned? approximately 9:30 in UTC-04:00 (I think that's my time zone)
Why was I banned? I don't know, that's part of the reason I'm making this thread.
Was I banned by an admin? Again, I don't know. It was an IP ban though
Why should I be unbanned? I don't even know what I did. I don't use any apps for hacking and to my knowledge, I haven't broken any of the rules in the games today. I definitely wasn't online at the time I was banned.

 

[HermioneJG]

@Ray_Palmer_Atom @Springtrap_123 @Laura_Aria @ssunsett @DrollTheTroll @HazardTheDutchAD
Um... I'm... am I meant to tag staff? Or should I let them come check...? Well, I'll tag them...

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[HazardTheDutchAD]

I just tried ro enter the server on the account I created for Xbox Live, and it said it was banned?
Sorry, I'm aware this isn't the correct format, but I don't know what happened. Was this account already registered? ;-; If it was I can't play on BrokenLens after the update...
Edit: Apparently it's an IP ban, as my original username is banned as well. I'm not sure what I did wrong... Yes, it's a temporary ban, and I suppose I can wait four days if I actually did something wrong, but I still would like to know what that is.

What's my IGN? HermioneJG
When was I banned? approximately 9:30 in UTC-04:00 (I think that's my time zone)
Why was I banned? I don't know, that's part of the reason I'm making this thread.
Was I banned by an admin? Again, I don't know. It was an IP ban though
Why should I be unbanned? I don't even know what I did. I don't use any apps for hacking and to my knowledge, I haven't broken any of the rules in the games today. I definitely wasn't online at the time I was banned.

We have noticed this is happening with many players and we are looking into it further.

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[HermioneJG]

We have noticed this is happening with many players and we are looking into it further.

Oh, okay then. Well, that's a relief, in a way. I was here thinking somebody accused me of hacking and it kinda had me scared. 'Course, it's not good that people are being mistakenly banned by a bug. So, do I have to wait it out or can you fix it like a normal ban? As I said, I suppose I could wait four days, I was mostly worried about what I could have possibly done

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