Transfer Name

[SoNev_]

Hi I recently changed my name with a transfer ticket , but my old stats is not showing up. Pls help ?

 

[Dominicshortbow]

@Angi_MSG

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[AllyMac_]

Hi I recently changed my name with a transfer ticket , but my old stats is not showing up. Pls help ?

What stats are you missing? I can see all your wins and losses on the app under this name- or is this not your new name?

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[SoNev_]

What stats are you missing? I can see all your wins and losses on the app under this name- or is this not your new name?

I changed it to SoNevable_, i guess the server was lagging and it made me crash. when i logged back in, i had the new username but not my stats

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[AllyMac_]

I changed it to SoNevable_, i guess the server was lagging and it made me crash. when i logged back in, i had the new username but not my stats

Oooof

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[SoNev_]

Oooof

Pain

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[AllyMac_]

Do you have a copy of your receipt/order # for the transfer ticket?

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[AllyMac_]

It looks like you logged in under that name and made a new account - level 1 no stats

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[SoNev_]

Do you have a copy of your receipt/order # for the transfer ticket?

Sadly no, I tried to see if i had it in my history bookmark but no

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[SoNev_]

It looks like you logged in under that name and made a new account - level 1 no stats

I didnt create a new one tho

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[AllyMac_]

Sadly no, I tried to see if i had it in my history bookmark but no

Without an order # I don't think there is anything we can do

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[SoNev_]

Without an order # I don't think there is anything we can do

Wait i got it nvm

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[AllyMac_]

Wait i got it nvm View attachment 279561

Okay- I think you somehow made a new account with that other name- I will have @vertx look into it

Gab- the player wanted to change their name to SoNevable_
This is the receipt for the transfer ticket- can that player name be deleted so they can change their name to it since it was just made and there are no stats?

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[AllyMac_]

Wait i got it nvm View attachment 279561

Vertx deleted that player name- you should still have the transfer ticket and be able to /transfer name

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[SoNev_]

Vertx deleted that player name- you should still have the transfer ticket and be able to /transfer name

Thank you soo much

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[SoNev_]

Vertx deleted that player name- you should still have the transfer ticket and be able to /transfer name

Wait i have to buy the transfer ticket again ?

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[Dominicshortbow]

Wait i have to buy the transfer ticket again ?

No you should not have to. If it's gone, Ally will help again!

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[AllyMac_]

Wait i have to buy the transfer ticket again ?

I suspect you still have it- when you get on try to do /transfername If it doesn't work let me know

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[SoNev_]

I suspect you still have it- when you get on try to do /transfername If it doesn't work let me know

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[AllyMac_]

View attachment 279622

Oooof- it will have to be added manually- I will tag @vertx

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