my account isn’t letting me in again

[LavenderMoo]

I now can’t access my M0O account again...I’m wondering if my rank is being a problem? I reset wifi and resownloaded Minecraft but the issue just isn’t solved...I don’t know what to do with my life rn. All I wanna do is play murder mystery and use my rank but I can’t...

 

[DarkRainbows]

I now can’t access my M0O account again...I’m wondering if my rank is being a problem? I reset wifi and resownloaded Minecraft but the issue just isn’t solved...I don’t know what to do with my life rn. All I wanna do is play murder mystery and use my rank but I can’t...

Do you have an alternate username on BrokenLens? Try logging into that then when you're logged in do /login again.

Try alternate XBox live account as well, I guess...

Maybe try using cellular data to login and then switching back to Wi-Fi.
@ItsKylie @ssunsett @HazardTheDutchAD

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[LavenderMoo]

@DarkRainbows
I tried that with my second Xbox account. It worked fine by itself but when I logged into my M0O account it started crashing my iPad again...

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[DarkRainbows]

@DarkRainbows
I tried that with my second Xbox account. It worked fine by itself but when I logged into my M0O account it started crashing my iPad again...

Hmm, it really is strange.

I am sorry I am out of ideas .-.

I already tagged staff so we should just wait and see if they have a better solution...

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[BlueLeLilDutchAD]

Do you have any amour on your M0O account?

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[BlueLeLilDutchAD]

the armour you buy in the shop and weaar around the lobby

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[LavenderMoo]

@BlueLeLilDutchAD
Yes, I do have armour on my account. But I cant stay on long enough to get it off I just keep crashing.

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[BlueLeLilDutchAD]

@BlueLeLilDutchAD
Yes, I do have armour on my account. But I cant stay on long enough to get it off I just keep crashing.

if you manage to get it off it usually helps, you could also reduce the setting in video in minecraft like turn fancy graphics and beautiful skies off

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[LavenderMoo]

@BlueLeLilDutchAD
Turned fancy graphics and beautiful skies off. Also I got on and quickly as possible got my armour off. My account seems to now be working ok for now. Hope it stays this way!
Thanks so so much for your amazing services and very quick replies.

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[BlueLeLilDutchAD]

@BlueLeLilDutchAD
Turned fancy graphics and beautiful skies off. Also I got on and quickly as possible got my armour off. My account seems to now be working ok for now. Hope it stays this way!
Thanks so so much for your amazing services and very quick replies.

that's okay, i'm here to help. i also suggest turning off the lobby armour so you dont crash as of now, atleast until the performance is improved.

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[BlueLeLilDutchAD]

by turn off i mean diable it in the shop in game.

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