This is a very busy server, and there are many bugs! The amazing developer, Vertx works very hard to remove loads of bugs, and the server get updated regularly, this is most likely a migh priority bug as it disrupts pvp gameplay, but bugs cannot be fixed immediately, as vertx is currently working on another update, so it will likely be fixed in the near future.
This has nothing to do with the thread and therefore is off topic. If you would like to ask generic questions it would be preferable you post on their profile or make a conversation with them.
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