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idk

Not a staff member and I shouldn't be asking this, but does she or you have a screenshot of her buying the rank?
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If she hasn’t received her VIP just create a conversation with sunset, you’d need to give sun the order ID (it can be found in your mail from brokenlens)
But you didn’t explain this post well so not sure what the problem is with her VIP xD
(Sorry for replying when I’m not staff but :’)
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