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I have a problem

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Your player effects should be gone after your rank expires. I had a friend who’s rank expired, but their pet is still named, the name wasn’t taken away, so maybe that’s what’s happening with your effects.
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FieldLearner610 said:
My gold rank expired not long ago and all of my player effect didn't appear I could only use the 1 I was using with the gold rank why?
I asked in another thread if they will last after the gold and a staff said ya is this a bug or is this how things work?
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I've had a gold rank, and yes the player effects go away! I'm pretty sure you keep pets, pet names & colors, and particles! :>
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FieldLearner610 said:
Why is everyone here dumb I'm taking about the premium cosmetics that you buy when you have the gold rank omfg
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I agree with this as well. It bothered me that when I use to have gold, and it expired that all the items i bought (like angel wings or certain pets) went away even though i spent my coins on them. I do think this is unfair since we spent those coins to acquire those items WITH the money we bought to not only get the gold rank but get the coins that comes with the gold rank in the store.

Idk if this was on purpose but I also do see this as an issue. I'd be completely fine if it wasn't an item i purchased.
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FieldLearner610 said:
Why is everyone here dumb I'm taking about the premium cosmetics that you buy when you have the gold rank omfg
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The dye thing isn't part of cosmetics so no, Just like the mounts you won't keep it forever.

TheCooki3Cat said:
I agree with this as well. It bothered me that when I use to have gold, and it expired that all the items i bought (like angel wings or certain pets) went away even though i spent my coins on them. I do think this is unfair since we spent those coins to acquire those items WITH the money we bought to not only get the gold rank but get the coins that comes with the gold rank in the store.

Idk if this was on purpose but I also do see this as an issue. I'd be completely fine if it wasn't an item i purchased.
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k
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TheCooki3Cat said:
I agree with this as well. It bothered me that when I use to have gold, and it expired that all the items i bought (like angel wings or certain pets) went away even though i spent my coins on them. I do think this is unfair since we spent those coins to acquire those items WITH the money we bought to not only get the gold rank but get the coins that comes with the gold rank in the store.

Idk if this was on purpose but I also do see this as an issue. I'd be completely fine if i
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Finally someone with a brain
As you can see it's not supposed to expire
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@vertx @ssunsett we need a solution or a refund for this it says that you will keep every premium item you buy on the gold's rank description
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I'm not gonna be surprised if yall did this as a marketing TRICK to promote/encourage players to buy emerald (which is significantly more money than gold) so they could keep their premium cosmetics... not a good look.

That's not right what y'all doing, they BOUGHT the premium items and they should be able to keep it when their rank goes away.

If I were to be on a membership for a certain store, where they give me discounts and coupons, when it ends, do I pay them the money that was discounted back and the coupons? No.

Other games have premium memberships as well and guess What? They get to KEEP it when it expires or when the player cancels (Mario Kart Tour, 8 ball pool, etc.). Because the player already PAID to access those items.

Y'all know this ain't right.
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Shive said:
I'm not gonna be surprised if yall did this as a marketing TRICK to promote/encourage players to buy emerald (which is significantly more money than gold) so they could keep their premium cosmetics... not a good look.

That's not right what y'all doing, they BOUGHT the premium items and they should be able to keep it when their rank goes away.

If I were to be on a membership for a certain store, where they give me discounts and coupons, when it ends, do I pay them the money that was discounted back and the coupons? No.

Other games have premium memberships as well and guess What? They get to KEEP it when it expires or when the player cancels (Mario Kart Tour, 8 ball pool, etc.). Because the player already PAID to access those items.

Y'all know this ain't right.
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It's also said that you will keep the cosmetics after the rank
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FieldLearner610 said:
@vertx @ssunsett we need a solution or a refund for this it says that you will keep every premium item you buy on the gold's rank description
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bro- it legit doesn't say that anywhere

upload_2020-9-23_10-34-31.png


They only said particles and sounds don't expire, they didn't say s♥♥♥ about your player effects.

  • A cool GOLD tag on all the servers on our network.
  • A cool Gold Member tag on our forums
  • You’ll be able to change your Gamertag/username color
  • You’ll be able to change your chat text color
  • Items such particles and sounds will not expire
  • Your coins, particles and experience will be boosted
  • You’ll be able to fly on the hub
  • Your friend slots will be upgraded to 125 (normal users are limited to 100)
  • Friends Join/Left alerts!
  • Access to purchasing Premium pets and cosmetics in the BrokenLens Menu
  • Choose your own pet’s name and name color
  • Create a Crew no matter your Level!
  • Level 2 for Kits on PvP games
  • 15000 coins bonus!
  • And much, MUCH more to come very soon!
Additional Info
The GOLD membership is valid for 30 days, And all ranks are valid for all the BrokenLens servers.

Your purchase help us to keep BrokenLens up and running, and will motivate us to improve your gaming experience even more!

You’ve got any Issue in your purchase? contact us at [email protected], that we will try our best to solve the problem, this contact email is exclusive for that kind of issues, anything else will be ignored! Please use our Forums for general support.
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Last edited:
Aidennn said:
bro- it legit doesn't say that anywhere

View attachment 248273

They only said particles and sounds don't expire, they didn't say s♥♥♥ about your player effects.

  • A cool GOLD tag on all the servers on our network.
  • A cool Gold Member tag on our forums
  • You’ll be able to change your Gamertag/username color
  • You’ll be able to change your chat text color
  • Items such particles and sounds will not expire
  • Your coins, particles and experience will be boosted
  • You’ll be able to fly on the hub
  • Your friend slots will be upgraded to 125 (normal users are limited to 100)
  • Friends Join/Left alerts!
  • Access to purchasing Premium pets and cosmetics in the BrokenLens Menu
  • Choose your own pet’s name and name color
  • Create a Crew no matter your Level!
  • Level 2 for Kits on PvP games
  • 15000 coins bonus!
  • And much, MUCH more to come very soon!
Additional Info
The GOLD membership is valid for 30 days, And all ranks are valid for all the BrokenLens servers.

Your purchase help us to keep BrokenLens up and running, and will motivate us to improve your gaming experience even more!

You’ve got any Issue in your purchase? contact us at [email protected], that we will try our best to solve the problem, this contact email is exclusive for that kind of issues, anything else will be ignored! Please use our Forums for general support.
Didn't I ask you to leave
They said items such as. And mentioned with some examples what they mean by items not all items
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