I got Problems with buying a rank

XxPlayWithJamxX

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So the problem i have at the moment is im not able to buy any ranks on the brokenlens app on my main Account Daddi with emerald rank, i tried buying rank on my alt account there it does work. Does it not work on my main bc i already have a rank? staff pls help me. Two screenshots following the one with the blue mark buy is from alt the other from main
 

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So the problem i have at the moment is im not able to buy any ranks on the brokenlens app on my main Account Daddi with emerald rank, i tried buying rank on my alt account there it does work. Does it not work on my main bc i already have a rank? staff pls help me. Two screenshots following the one with the blue mark buy is from alt the other from main
Maybe a staff member can remove your E rank so you can purchase the gold and then put it back after
@Icy_Hatake
If you’re good with what Ally suggested we can do that :p
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