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Do you have proof of you owning the account? Like stats, crew, level, coins (etc.)hello
I'm so new to this thing and terribly bad at it. I managed to register but still couldn't log into the game and because of too many attempts, it seems I've been blocked. Please help.
Ok I think u got kicked not bannedI ended up getting banned for trying to log in too many times. But I just tried again and I managed to get in. Still, I have no idea if I should register again or try the old password and end up being banned.

Ok, your welcomeThank you so much. I just tried again and it still said that you have registered but when I out the password it kept saying wrong password.
She already logged inWhat is your IGN? Because if your account's name is already registered you will have to login with the correct password of it. Maybe the name of your account is already registered?
(NOTE: IGN = In Game name)
But she said she needed help with logging in. ._.She already logged in
That is probably that someone else registered an account using the same username try a different nameHello,
Thank you for all your replies. I am actually doing this on my little girl's behalf. We managed to get in but can't get the password right to play the game. To be honest, I have given up but try telling that to a six years old. I did try to register a new name but it kept saying that I have been registered. So I have no idea what to do next.
We live in Thailand and her login name is Betsy.
Thanks so much for all your help. ^^

You can make a thread in "Support" section and ask for a password change and show a photo of proof or u chattingHello,
Thank you for all your replies. I am actually doing this on my little girl's behalf. We managed to get in but can't get the password right to play the game. To be honest, I have given up but try telling that to a six years old. I did try to register a new name but it kept saying that I have been registered. So I have no idea what to do next.
We live in Thailand and her login name is Betsy.
Thanks so much for all your help. ^^
