Help Trouble buying rank

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SeredaWolf22

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Ok so I made an account and went and tried to buy the emerald rank I put in mycard information ,then it said "couldn't be purchased because merchant PayPal was having issues?,but it sent me a receipt through PayPal like it went through? How do I fix this now it won't let me log back into my account on the shop and says my info is invalid?
 
SeredaWolf22 said:
Ok so I made an account and went and tried to buy the emerald rank I put in mycard information ,then it said "couldn't be purchased because merchant PayPal was having issues?,but it sent me a receipt through PayPal like it went through? How do I fix this now it won't let me log back into my account on the shop and says my info is invalid?
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You cannot login to the shop. Please contact PayPal support if PayPal is having issues.
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HazardTheDutchAD said:
You cannot login to the shop. Please contact PayPal support if PayPal is having issues.
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PayPal is telling me to contact the person who runs the shop to resolve the issue,it's saying the shop itself /and the shop owners PayPal is acting up and I tried again it said the shop website is having issue? @HazardTheDutchAD
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SeredaWolf22 said:
PayPal is telling me to contact the person who runs the shop to resolve the issue,it's saying the shop itself /and the shop owners PayPal is acting up and I tried again it said the shop website is having issue? @HazardTheDutchAD
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I can't say as I do not have Admin access to the shop myself. You will have to wait for a higher authority who runs the shop system to come online @edwjusti @vertx or @Flowingmedia
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HazardTheDutchAD said:
I can't say as I do not have Admin access to the shop myself. You will have to wait for a higher authority who runs the shop system to come online @edwjusti @vertx or @Flowingmedia
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I'm hoping to get in touch soon I'm worried it glitches and charged me 3 times,I have the receipt saying it went through and was received but it says error at the top in green? @HazardTheDutchAD im hoping I can send a screenshot to shop admin and resolve this issue
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I can get an Admin to set the rank on your account but if you have paid multiple times I am unsure if the shop Admin's will be able to send a refund.
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You already have EMERALD rank.
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It just popped on when I logged in so I guess the last one went through I'm just scared if it charged me 3 times but I was logged in to my one account and emerald is a one time purchase so I'm thinking it probably didn't? @HazardTheDutchAD thanks for the help though I'm sorry for the confusion ,it just really stumped me as to why it was doing what it did.
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SeredaWolf22 said:
It just popped on when I logged in so I guess the last one went through I'm just scared if it charged me 3 times but I was logged in to my one account and emerald is a one time purchase so I'm thinking it probably didn't? @HazardTheDutchAD thanks for the help though I'm sorry for the confusion ,it just really stumped me as to why it was doing what it did.
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no problem. If you have any issues regarding your purchase or being overcharged please get in touch with FlowingMedia and vertx on the forums.
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