Help on transferticket

[Lovepie]

So I had a transfer ticket and I did /transfername newuser X_MoongladePie_X but I thought it would transfer the stats onto X_MoongladPie_X when it really transferred the stats onto Newuser. So may I plz have help on this situation?

 

[Whisperer]

@ssunsett @Laura_Aria @Ray_Palmer_Atom @Springtrap_123 @DrollTheTroll

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[Icy_Hatake]

@WarriorGirl3333 @Springtrap_123 @edwjusti
@Laura_Aria

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[Icy_Hatake]

@ssunsett @Laura_Aria @Ray_Palmer_Atom @Springtrap_123 @DrollTheTroll

Can't only higher ups fix it?

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[Whisperer]

Can't only higher ups fix it?

I just tag them in case they know how

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[HazardTheDutchAD]

Hi there, we are sorry you experienced this issue and we are looking into it further. I have tagged those who are higher up in the staff team to see if they are able to help anymore.

@vertx @edwjusti @Flowingmedia @Springtrap_123

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[Lovepie]

By the way, I did register X_MoongladePie_X I don't know if you need a different username that hasn't been registered or not.

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[HazardTheDutchAD]

By the way, I did register X_MoongladePie_X I don't know if you need a different username that hasn't been registered or not.

You would need a username that has not been registered.

Regards

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[Lovepie]

I don't know if you are ever going to need this information but I will include it for your benefit. The new username i would like to use is X_MoonwakePie_X Thankyou for taking your time on this thread.

@HazardTheDutchAD

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[edwjusti]

So I had a transfer ticket and I did /transfername newuser X_MoongladePie_X but I thought it would transfer the stats onto X_MoongladPie_X when it really transferred the stats onto Newuser. So may I plz have help on this situation?

Are these the right information in your account?

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[Lovepie]

View attachment 34471
Are these the right information in your account?

Yes

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[HazardTheDutchAD]

Hi there,

just checking that everything is all ok with the transfer. If everything is all working I will request for this thread to be locked.

Thanks

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[Lovepie]

When I try to login into X_MoongladePie_X, it says that the stats got moved to new username. I used my password of which i used on newusername... so I was wondering if my password got changed and if it did, what did it get changed to ._.

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[HazardTheDutchAD]

When I try to login into X_MoongladePie_X, it says that the stats got moved to new username. I used my password of which i used on newusername... so I was wondering if my password got changed and if it did, what did it get changed to ._.

I can ask an Moderator to reset the password on that account. Edwjusti has manually set the stats onto the new username.

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[Lovepie]

I can ask an Moderator to reset the password on that account. Edwjusti has manually set the stats onto the new username.

Thanks

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[edwjusti]

When I try to login into X_MoongladePie_X, it says that the stats got moved to new username. I used my password of which i used on newusername... so I was wondering if my password got changed and if it did, what did it get changed to ._.

Could you try to login the account X_MoongladePie_X again and tell me what you are seeing?

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[Lovepie]

Actually, everything is working perfectly fine now. Thanks for helping me on this and spending your time working on this.

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