Help apparently my friend was banned for no reason.

aRmAnDoRm_

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Time Banned | Timezone:

5:00 | (GMT-7) Stockton, California, EE. UU.
Server:
MurderMustery. (MM)
IGN (in game name)
Xavieraa.
Why I got banned:
She does not know the reason for which it was banned, I simply tried to enter the servers and it appeared that it was permanently banned.
Why we should unban you?
I've known her for a long time and I've never seen her doing something forbidden, maybe it's a mistake, that's why she asked me for help, let it be a simple mistake.
How Many Times did You Got Banned?
This is the first time it is banned.
Banned by admin?
Apparently he does not know who forbade it.
@Springtrap_123 @Ray_Palmer_Atom @ssunsett @HazardTheDutchAD @WarriorGirl3333
 

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Time Banned | Timezone:
5:00 | (GMT-7) Stockton, California, EE. UU.
Server:
MurderMustery. (MM)
IGN (in game name)
Xavieraa.
Why I got banned:
She does not know the reason for which it was banned, I simply tried to enter the servers and it appeared that it was permanently banned.
Why we should unban you?
I've known her for a long time and I've never seen her doing something forbidden, maybe it's a mistake, that's why she asked me for help, let it be a simple mistake.
How Many Times did You Got Banned?
This is the first time it is banned.
Banned by admin?
Apparently he does not know who forbade it.
@Springtrap_123 @Ray_Palmer_Atom @ssunsett @HazardTheDutchAD @WarriorGirl3333
He was banned by the store for Chargeback.
Xavieraa Ban Info
Name: xavieraa
Reason: Chargeback
Period: Permanent
By: Store
Date: 10:02am on August 23rd, 2017 EST
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He was banned by the store for Chargeback.
Xavieraa Ban Info
Name: xavieraa
Reason: Chargeback
Period: Permanent
By: Store
Date: 10:02am on August 23rd, 2017 EST
Does that mean it's permanently banned?
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RIP
*Sad Music*
;( poor xavieraa
View reply.
 
Isn't this a little unfair for the players? I mean, they are just happily buying a rank on the shop and when they go into the server, they get the message that they were banned. And I'm saying that this it's unfair because mostly the players who got banned for this don't even know why and it's not even their fault in some of the cases.
View reply.
 
Isn't this a little unfair for the players? I mean, they are just happily buying a rank on the shop and when they go into the server, they get the message that they were banned. And I'm saying that this it's unfair because mostly the players who got banned for this don't even know why and it's not even their fault in some of the cases.
Is done on purpose Lucky. It’s scamming the server. If you buy a rank normally the money wouldn’t be taken back while you still get whatever it is you bought
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Is done on purpose Lucky. It’s scamming the server. If you buy a rank normally the money wouldn’t be taken back while you still get whatever it is you bought
Yeah i understand that part is fair but it's not the player's fault that that the bank or whatever they used wanted a refund or money not taken. Or is it their fault?
View reply.
 
Yeah i understand that part is fair but it's not the player's fault that that the bank or whatever they used wanted a refund or money not taken. Or is it their fault?
I’m pretty sure it’s the players fault... but not 100%

Staff probably knows more XD
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