Like Jay said, staff have different timezones and are very busy with school or their jobs- they're human beings, not bots, and they can't be online 24/7. I know some players grind for wins- I do it sometimes too, and I understand the struggle of finding hackers in most of your games, but we should know that they give it their all for helping moderate the server and giving us the best experience! Not all servers can do that! Some staff even stay awake past midnight in their timezone just to help us! We should appreciate the team for giving their hard work! xP
You can always record or take pictures of the hackers and make a forums report!
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