Gold rank support

[KA1]

Hi so I recently bought gold rank and I had it on the server for a day? Maybe? And I get up the next day and I don’t have it, here is all the evidence:

This is my order details
View attachment 185886
And this is my account now:
View attachment 185885

@edwjusti @ssunsett @XxLiazaliaxX @vertx
(screenshot removed for account safety)

 

[KA1]

If someone could also please tell me how I can get the x2 exp and counts booster because when I had the rank I didn’t get any x2 exp.

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[ssunsett]

I had a player with the same problem a few days ago.
I will add your rank back to your account.

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