FAQ about resetting passwords

[XxItzMongooseX]

I have an account named "Xx_ItzMongoose_X" and once the new update happened,it required me to have my password for my original account and I forgot it because I was playing brokenlens for a long time and I forgot about it,so can anyone of you guys reset my password and set a new so I can be able to play again with my main account?I really want to play in original account and not start all over.Please

 

[Shive]

To reset your password, you must provide proof you own your account. You will need a screenshot when you enter BrokenLens with the screenshot saying, "Welcome Back <your username>"

After getting this screenshot, make a thread in the "Support" section on forums. Then, upload the screenshot and a staff will reset your password. Hope this helps!

EDIT: Read Number 9 in the thread below for examples.
https://brokenlens.xyz/forums/threads/a-list-of-new-faq-shops-coins-and-more.34593/

View reply.

 

[XxItzMongooseX]

View reply.

 

[Shive]

Yes that's perfect! I'll tag staff to see if they can reset it.

@HazardTheDutchAD @ssunsett @Laura_Aria @Ray_Palmer_Atom

View reply.

 

[Ray_Palmer_Atom]

@XxItzMongooseX your password has been reset. You'll be able to create a new one when you join the server

View reply.