I got permanently banned

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Buck7

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Hello, BL staff. I've been playing your server for a long time now and it's my favorite one ever but several months ago I somehow got permanently banned without warning. I think it said I was using a creative hack but I don't even know what that is. I did not do anything against the rules and would appreciate if you could somehow fix this mistake. Thank you for your time and help with this issue.
 
What do I do with that? can you help me?
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Ok. Thank you. I can't wait to get back playing hide and go seek!
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I do remember that. I was just playing it and it got very laggy and I was glitching out then i continued playing it and won. I don't know what happened with that but it only happened once. Everyone said I was hacking but I didn't do anything to make it happen.
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So is there any staff here that can help me? I haven't heard any response yet and would like to get things straightened out soon.
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So then since my nametag was grey was that because I somehow died but but continued playing the game? Like a glitch?
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Then why did I continue playing the game? I died but I didn't? That's probably why people thought I was hacking.
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