Hey!! I’m the guy that you were talking to on the BrokenLens Discord. 
Anyways, you may need to create a thread under the “Support” forum. That way, more staff will be able to see the issue that you are having and should be able to help you.

Anyways, you may need to create a thread under the “Support” forum. That way, more staff will be able to see the issue that you are having and should be able to help you.